GENERAL SALE CONDITIONS
1 . General
1.1 "Texmarque , Lda" promotes and sells the brand in Piermont site www.piermont.pt .
1.2 The " Customer" is the person who acts / purchase as end consumers , outside of any business or profession .
1.3 "Texmarque Ltd " reserves the right not to process orders rececionadas of users who are not " clients" or those not in accordance with the general conditions of sale " Texmarque , Lda ."
1.4 "Customer" shall provide " Texmarque , Lda " an e - mail or other contact information that is accurate and complete , and agree that " Texmarque Ltd " can contact you using this data , if necessary.
2 . Ordering
2.1 Add items to shopping bag
• Select the Collection;
• Other items available ;
• Select an article;
• Choose the size you wish to purchase . If you have any questions about your size, view our Size Guide;
• Click Add to Bag.
From this point, the item will be visible in the Shopping Bag and the "Customer" shall have the option to terminate the order or below selecting this product. At all times the "Client" can access your Shopping Bag, finding a summary of items that incorporated the same, with its basic features and price, and can modify the contents of Shopping Bag, deleting articles that ultimately do not want to acquire or change quantities.
2.2 Checkout
If this is your first purchase through the website that performs www.piermont.pt are asked to register by completing an electronic form necessary to identify the " Customer"; If you are already "Customer" and has already completed the registration on previous purchases through the site shall only be identified with the name and password previously defindos.
• Select the address entered in the register or indicate alternative address for delivery.
• Select the method of transmission
• Select the payment method
• Confirm order. When you confirm the order information you agree to the terms and conditions of sale as well as other conditions in www.piermont.pt . The " Customer" will receive an email with order confirmation.
2.3 The right not to accept the order or cancel the purchase
The "Texmarque Ltd" reserves the right to cancel any order, even if it has already been confirmed in the following situations, free from liability for any damages or costs:
• The product does not meet longer available ( payments will be returned );
• The billing information is correct or not verifiable;
• The order is signed by our Security Systems as an incorrect order or request a susceptible to fraud;
• Payment will not be rececionado within 5 calendar days after acceptance of the order;
• If there are indications that the consumer has under the age of 18.
• If there are indications that the consumer is not a final consumer .
• If you notice that the price indicated on the website are wrong .
• If you can not deliver your order on the appropriate address.
2.4 Verification of data
All orders are subject to verification, in particular regarding the delivery address, data credibility and consumer fraud check. Suspected fraud will be reported to the authorities .
3 . Guarantees and Product Price Indication
3.1 Payment Methods
Are only accepted forms of payment available on site . "Texmarque Ltd" takes no responsibility for any loss or damage arising from the use of any other form of payment.
3.2 Payment Processing
If making payment by credit card will deduct the amount due on your account as soon as your order leave our warehouse. In the case of payment by credit card , all details ( eg credit card number or expiration date ) will be sent by encrypted protocol to the company that provides remote electronic payment services , without third parties having access to the information transmitted . This information will not be used for " Texmarque , Lda " , except to carry out the necessary procedures for the purchase or reversal in case of returns , in accordance with the exercise of the right of return , or to the police in cases of fraud . The purchase price of the product and transportation costs , as indicated on the order form , will be charged the current account when the purchased products are effectively enviados.Se choose to pay by ATM - Reference Payment , we will start processing your order , after rececionado payment terms . The non-payment of a reference within 3 days after the respective order may constrain significantly the continuity of existence of the stock ( s ) Product ( s ) ordered ( s ) . Payments can only be processed if the information to be used for billing can be verified .
4 . Order security
Your payment information will be encrypted from the moment you enter until your transaction is processed and will not be stored on a public server . While we use encryption software , security of information and payments transmitted via the Internet or through e- mail can not be guaranteed . The " Texmarque Ltd " shall not be liable for any damages suffered as a result of the use of electronic means of communication including , but not limited to , damages for recurrent failure or delay in delivery of electronic communications , interceções or manipulation of electronic communications by third parties or by computer programs used for communications or virus transmissions .
5 . Reserve Property
" Texmarque , Lda " owns the company's products until it has received full payment of all these products .
6 . Prices
6.1 Product prices displayed on the website contain / behave the Value Added Tax (VAT). Shipping charges are per order. The exact price of the shipping fee depends on the country where your order will be delivered.
6.2 All prices are quoted in euros . Please note that changing the delivery country can have an influence on prices due to transport costs.
6.3 The total price specified at the end of the checkout menu includes taxes and shipping costs. Prices are quoted when the order confirmation, which you can print or download for future use. Please pay only the exact amount specified in the order confirmation and make a single payment per order .
6.4 The prices of products displayed on the website are subject to change. The Texmarque Ltd reserves the right to change prices without notice. The prices displayed at the time of purchase prices are applied to that purchase.
6.5 Even though the site updated with extreme care is possible that the price information on the site contains errors . The Texmarque Ltd does not undertake to supply and reserves the right to cancel your order , if such error occurs .
7 . Quality and Warranty
" Texmarque , Lda " in www.piermont.pt not sell second-hand products , defective or of inferior quality standards of Piermont on the market quality. The main characteristics of each product in www.piermont.pt are displayed on each page of output. The products offered for sale on the website may not exactly match the real garments in terms of image and colors due to the Internet browser and monitor used . All products have an identification tag attached . Do not remove the product label if you want to return the product purchased . If you decide to exercise the right to return purchased products, " Texmarque Ltd " has the right not to accept returned products without a corresponding label or have been altered from their original state , in which it denotes the use of the same or damaged products .
8 . Shipping & Delivery
8.1 Delivery : where and when
We deliver products from Monday to Friday from 9h to 18h . Do not we make submissions on certain holidays . We can only fulfill delivery of an order if the delivery address is a home or an office located in the countries mentioned in the list of countries available in the menu Entrega.Para approved the order is necessary to ensure someone is at home. This service does not include scheduling option or marking , so that the delivery of the order will be made without prior contact by the carrier . Not assure this term in periods of promotions, sales, and Christmas break stock.Uma delivery is considered made or a product is considered delivered with the signature on the delivery receipt at the address agreed .
8.2 Delivery Time
If confirm and pay your order on a working day until 12pm and proceed to payment by credit card or via Paypal , your order will be shipped the next business day ( weekends and holidays are not considered business days ) . This can take between 8-10 working days . The " Texmarque Ltd " will not be responsible for failure or delay in performance of any obligation that is due to a force majeure event , ie an event , act or omission beyond the reasonable control of " Texmarque Ltd " . We will try to deliver on time , to the extent that this is commercially reasonable. Normally always proceeded in this way , however, we can not guarantee the timely delivery .
8.3 Partial deliveries
Where possible we will try to deliver everything in one shipment. However , we reserve the right to split the delivery of the order , for example (but not limited to just ) a part of the order is delayed or unavailable. In the event that we proceed to the division of the order, the "Client " will be notified , by email , of our intention in doing so . For this purpose the e - mail provided by the " Client " at the time of purchase will be used .
8.4 Inspection on delivery
Upon delivery , the "Client " must inspect the package in order to check for possible damage . If you find that the products are damaged , the " Customer" shall not accept delivery of the order , which will be returned . The " Texmarque Ltd " shall refund the amounts paid for the order and the shipping as soon as the warehouse Meet and greet and complete the process devolução.Após approved the order is important that the "Client " check the goods delivered within 30 days because " Texmarque , Lda " believes that the "Client " accepted the product (s) ( s ) if not ( s ) reject within this period .
9 . Shipping charges
Usually Exchange
Shipping charges are per order. The exact price of each shipment depends on the country of delivery and appears before confirmation.
10 . Returns & Cancellations
10.1 Cancellation of order
The " Client " may cancel the order without any associated cost , since this has not yet been posted . If " Client " place an order and want to cancel , you must contact our Support Service " Customer" and request its annulment . If the application for revocation is successful , the "Client " will be notified by email of this decision , and cancellation will be processed at no cost to the " Customer" . If the application for revocation is not possible, the products will be sent to the " Customer" who retain their intention to cancel the order , should refuse receipt thereof . The product will be returned and upon receipt , reimbursement will be processed .
10.2 Return of faulty products
The " Customer " has the right to return products delivered where it is noted that they have defects or other nonconformities . The return must be made within 30 days after receipt of order. If your complaint is justified , the price and shipping costs ( when supported by the " Customer" ) will be refunded .
10.3 Return of products by forfeit
If for any reason the "Client " is not satisfied with the products you ordered , you can proceed with your return within 15 days after receipt of the order provided that:
• The products have not been washed or used . Except in cases where the product contains contrary information , the "Client" has the right to try on clothes and shoes to test the size and shape but can not use them .
• The product retains its original features and the packaging is not damaged ( open carefully packaging will not be considered damaged ) ;
• The product is complete ( eg both items of a pair must be returned ).
When returning products due to withdrawal (reasons not attributed to Texmarque) the return costs are borne by the "Client".
Can not return :
• Products that have been tampered with and whose identification label is damaged .
10.4 Return of offers
Can not a person who received a product like offering someone else , can make the return of the same . In this case , to make the return should contact the person who bought it in the sense that it proceed to its return , with Return form Conditions .
10.5 Exchange of Products
Currently the exchange of products is not allowed . However , the "Client " have available the option of return . If you wish to ask another color or another item will have to make a new order in the online store .
10.6 Information on reimbursement
If your return has justified reason as the existence of a defect or non-conformity with the ordered products , the " Texmarque , Lda " bear the costs of collection and return . If your return has been made for reasons other than those justified the existence of a defect or non-conformity of the products ordered , the " Texmarque Ltd " did not make the reimbursement of the cost of shipping. However , when making a return will be using our transport provider . As the " Texmarque Ltd " incurred by " Texmarque Ltd " to make the return is equal to the cost of sending the " Texmarque Ltd " will not reimburse expenditure on postage initially paid by the customer for their order. Refunds will be made based on the payment method . If the client pay by reference to ATM is necessary that the client give your bank details to our Customer , when you start the return process . This indication is necessary so that we can reimburse the money to your account . The customer will receive a refund after the product (s) ( s ) has (have) been returned ( s ) and processed ( s ) .
11 . Supporting " Customer"
For additional information , you may contact " Texmarque Ltd " via email to : info@texmarque.pt
12 . Conditions for Promotional Codes ( discount )
When used according to the rules , a promotional code allows the user to enjoy a promotion / discount on the purchase of a specific product or set of products for the period shown / linked to the promotional code / promotional campaign .
12.1 Promotion codes are non-transferable and can only be used for purchases on the site is not permitted to sell , barter or donating a promotional code . The " Customer" carrier promotional code can not load or provide a promotional code in any website or other form of public offering, giving , selling or trading . The use of promotional codes for commercial purposes is not permitted .
12.2 The promotion code is connected with the " Texmarque , Lda ." Use the promo code in connection with another brand , or company name is not allowed . It is also not allowed to use the promo code illegal , abusive or disrespectful manner , as well as in any other manner that could damage the reputation of " Texmarque Ltd " . Use the promo code is not permitted in connection with another brand , company or name . It is also not allowed to use the promo code illegal , abusive or disrespectful manner , as well as in any other manner that could damage the reputation of " Texmarque , Lda ."
12.3 Using the promo code is subject only to one per order.
12.4 The promotional codes are not combinable with any other promotions or special offers , nor are interchangeable / exchangeable for cash.
12.5 " Texmarque Ltd " has no obligation to reissue or refund promotional codes . However , in the case of " Texmarque , Lda " decide to reissue or refund a promotional code , you must have access to the initial promo code . For this it is necessary to keep a copy of your promo code , otherwise it may not be reissued or replaced if lost .
12.6 Without prejudice to any other rights, " Texmarque Ltd " has the right to immediately invalidate a promotional code before the suspicion that it is being used : in violation of the above assumptions , by usurpation , or in other cases where " Texmarque Ltd " has reason to doing so .
13. Availability
The satisfaction of orders registered on the website is subject to availability of the respective products. The " Texmarque , Lda " tries to ensure that all items sold on the site are in stock . However , the " Texmarque Ltd " reserves the right to refuse or cancel any orders already confirmed orders for unavailable products however . In these cases the " Texmarque Ltd " will tell the " client" of such fact and shall refund the amount paid.
14 . Validity of the promotion
The site promotions are valid only for the period in which they are displayed , except when it is announced on the website stated otherwise . The " Texmarque , Lda " is not tied to any offer . In the event of registering errors and spelling mistakes , prices , or other information existing at the site , the " Texmarque Ltd " reserves the right to cancel any purchase and sale entered into under such errors .
15 . Responsibility
15.1 " Texmarque Ltd " is liable for damages suffered by the client if such damage results from violations attributable to contractual obligations " Texmarque Ltd " to the client , or in the case of liability of " Texmarque , Lda " result from applicable legal right .
15.2 If the client has suffered damages in connection with the activity on the site , the responsibility for " Texmarque Ltd " shall be limited to :
• Damage to the product " Texmarque Ltd " or other materials ;
• reasonable and demonstrable costs incurred by the customer to find the cause and amount of damages attributable to the injury;
• The maximum reimbursement of the aforementioned compensation will ( if applicable ) the price of the products concerned .
15.3 " Texmarque Ltd " shall not be liable for damages suffered by third parties resulting from the use of any of our products . The " Texmarque Ltd " shall not be liable for damages suffered by you as a result of improper use of our products .
15.4 " Texmarque , Lda " is not liable for damages that result from incorrect information on the site.
15.5 In the event the customer suffer damages that are the result of gross negligence or willful misconduct of " Texmarque Ltd " does not apply any of the limitations contained in this article .
16 . Applicable Law
These terms and conditions and all disputes arising which relate to these general conditions , including the validity of the use of the Site or any purchases on the same shall be governed by Portuguese law .
17 . Amendment of the Terms & Conditions for " Texmarque , Lda "
" Texmarque Ltd " has the right to change these Terms & Conditions at any time . The customer is subject to the policies and terms in force at the time of your order , unless the law or competent authority impose any amendment thereto.
18 . Information on the site
Although the " Texmarque , Lda " work your site carefully , information , text, graphics, documents , movies, music and / or other services may contain errors or be incomplete or inaccurate . The " Texmarque Ltd " shall not be liable for any damages resulting from the use ( or inability to use ) the Site, including damage caused by viruses or any incorrectness or incompleteness of the information , unless such damage is the result of intent or negligence the " Texmarque , Lda ."
19 . Trademarks and copyrights site
All trademarks, designs , texts , documents , movies, music , product names , and other materials from the site titles used in the site are property of " Texmarque , Lda " , with the user / unable to use or reproduce any of these consumer items . Users / consumers are only allowed to electronically copy and print portions of the site , if necessary to place an order or to use the site as a source for purchase. The user / consumer is not authorized to make any other use of the website or the information and materials contained therein , including reproduction for purposes other than those mentioned above , modification, distribution or republication . If the user / consumer wishes to use information or materials on the site , you need to obtain prior written authorization granted by " Texmarque , Lda ."
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